* ____________________________________________________________________________ *
* ID:                59                                                         
* PRODUCT:           AXWBAS                                                     
* RELEASE:           11.1                                                       
* DESC:             NT   -WINDOWS    2003   SP    1   SUPPORT    UPDATE         
* SYSTEMS AFFECTED: NT                                                          
* SOLUTION TEXT:                                                                
PRODUCT: BAB Windows Common                      RELEASE: 11.1                  
APAR #:  QO68139                                 DATE:    20 MAY 2005           
PROBLEM DESCRIPTION: NT   -WINDOWS    2003   SP    1   SUPPORT    UPDATE        
                     ----------------------------------------------------       
                     This cumulative update is designed to address known        
                     issues after applying Windows 2003 Service Pack  1.        
                     The options and agents affected by this update are:        
                     -Base Product                                              
                     -Agent for Informix                                        
                     -Agent for Open Files                                      
                     -Client Agent for Windows                                  
                     -Disaster Recovery Option                                  
                     -Image Option                                              
                     -Microsoft Volume Shadow Copy Service                      
                     The full list of fixes contained in this cumulative        
                     update:                                                    
                     T1A5237 - Open File Agent fails to synchronize open        
                     files                                                      
                     T2D2446 - Unable  to log into Windows Client Agent         
                     T2D2466  -  BAB  Manager crashes when adding alerts        
                     T1A5229/QO66655  -  Image  Option  fails  to freeze        
                     volume (Not a Windows 2003 specific problem)               
                     T1A5238 - Open File Agent fails to access open file        
                     T36A238 -  DR  information not created                     
                     properly when backing up NT 4.0 machines                   
                     T16C529 - Virtual Libraries can not be  initialized        
                     T146376 - Diagnostic Wizard  can not load log  file        
                     T16C515 - VSS Backups no longer work                       
                     T46B024 - Unable to save registry key and open file        
                     warnings  during  System  State  backups                   
                     T46B029 - Unable to allocate memory errors during          
                     full machine backups via the Windows ClientAgent           
                     T36A248  -  Informix  restore  jobs  hang  in ready        
                     status                                                     
                     T36A249 - Informix backup jobs fail                        
                     T36A253 - Informix restores fail with named pipe           
                     errors                                                     
                     T36A254 -  Informix restores  fail when  no options        
                     are selected                                               
                     PREREQS: SP1                                               
                     MPREREQS: None                                             
                     COREQS: None                                               
                     MCOREQS: None                                              
                     SUPERSEDED: None                                           
HYPER: NO                                                                       
DISTRIBUTION CODE: A (A=Available, I=Internal)                                  
PROBLEM RESOLUTION:  Follow the instructions below:                             
The following PREREQS must be applied before applying this fix:                 
SP1                                                                             
This fix requires BrightStor ARCserve Backup Release 11.1 to be                 
installed.                                                                      
1. Unzip the fix file as follows:                                               
      CAZIPXP -U QO68139.CAZ                                                    
2. Run BAB111WFix.exe                                                           
PRODUCT(S) AFFECTED: BrightStor ARCserve Backup for Windows Release 11.1        
DOWNLOAD INFORMATION:                                                           
---------------------                                                           
NODE:  ftp.ca.com                                                               
PATH:  /CAproducts/unicenter/AXWBAS/nt/GA/QO68139                               
FILES: QO68139.DFC QO68139.CAZ                                                  
UPDATED ROUTINES:                                                               
---------------                                                                 
BAB111WFix.exe    18957613 WED MAY 18 16:23:55 2005                             
* ____________________________________________________________________________ *
* NT                    VERSION: 0     EFFECTIVE: 05/20/2005 ACTION: A          
   ***  NO ZAPS FOR THIS VERSION  ***