* ____________________________________________________________________________ *
                                                                                
* ID:                9                                                          
* PRODUCT:           AXWCAW                                                     
* RELEASE:           16.5                                                       
* DESC:             WIN-RESTORED FILES CORRUPTED FROM D2D AGENT  BACKUP         
* SYSTEMS AFFECTED: WINDOWS                                                     
* SOLUTION TEXT:                                                                
                                                                                
                     When the file level restore from the backup data of        
                     ARCserve  D2D  destination  completes successfully,        
                     the restored files are corrupted.                          
                                                                                
                     This problem  occurs if  the backup  was taken with        
                     r16.5sp1  of  CA  ARCserve  Backup  from  the   "CA        
                     ARCserve  UDP/D2D  Agent  for  Windows" node in the        
                     backup manager source tab.                                 
                                                                                
                     Note: Please  take new  backup after  applying this        
                     fix  to  resolve  this  problem.  This fix does not        
                     correct the data that has already been backed up!          
                                                                                
                                                                                
*****************************************************************               
* Please note:                                                                  
*                                                                               
* A problem was discovered with this fix and has been corrected                 
* with fix T245923.  Please see RI75529 for additional information              
*                                                                               
*****************************************************************               
                                                                                
                                                                                
                     PREREQS: RO69280                                           
                                                                                
                     MPREREQS: None                                             
                                                                                
                     COREQS: None                                               
                                                                                
                     MCOREQS: None                                              
                                                                                
                     SUPERSEDED: None                                           
                                                                                
HYPER: YES                                                                      
                                                                                
                                                                                
PROBLEM RESOLUTION SECTION:  Follow the instructions below:                     
The following PREREQS must be applied before applying this fix:                 
RO69280                                                                         
                                                                                
This fix requires CA ARCserve Backup Release 16.5 SP1 to be installed.          
                                                                                
1. Unzip the fix file as follows:                                               
                                                                                
CAZIPXP -U RO70779.CAZ                                                          
                                                                                
2. Launch RO70779.exe.                                                          
                                                                                
                                                                                
                                                                                
DOWNLOAD INFORMATION:                                                           
---------------------                                                           
NODE:  ftp.ca.com                                                               
PATH:  /CAproducts/unicenter/AXWBAS/nt/SP1/RO70779                              
FILES: RO70779.DL2 RO70779.CAZ                                                  
                                                                                
UPDATED ROUTINES:                                                               
---------------                                                                 
ntagent.dll.2003.2008.2008R2    1599752 MON JUN 09 22:10:08 2014                
ntagent.dll.x64.2003.2008.2008R2    2010888 MON JUN 09 22:10:20 2014            
ntagent.dll.x64.xp.2000    2010888 MON JUN 09 22:10:30 2014                     
ntagent.dll.xp.2000    1599752 MON JUN 09 22:10:39 2014                         
RO70779.exe    30785168 MON JUN 09 22:22:55 2014                                
                                                                                
                                                                                
                                                                                
PRODUCT(S) AFFECTED: BAB Client Agent for Windows           Release 16.5        
                                                                                
DISTRIBUTION CODE: A (A=Available, I=Internal)                                  
                                                                                
                                                                                
                                                                                
* ____________________________________________________________________________ *
                                                                                
* WINDOWS               VERSION: 0     EFFECTIVE: 06/12/2014 ACTION: A          
   ***  NO ZAPS FOR THIS VERSION  ***