OS: WINDOWS LANGUAGE: ALL RELEASE: 16.5.1 PROB #: 510 FN: P00000557 DATE: 18 October 2016 PRODUCT NAME: Backup PROBLEM SYMPTOM: Compressed files are sometimes corrupted when restored ------------------------------------------------------------------------------------- Files are corrupted when they are restored by File Level Restore from the backup tape of Image Option or Agent for Virtual Machine. This problem sometimes happens if the file is compressed by the file property "Compress contents to save disk space". It is observed with image files like .PNG, .JPG, etc... . After applying this fix, these messages will be recorded to Image*.log in LOG folder : -------- File[] ulValidDataLengthInClusters is ulVCN [] + ulClusters[] > (llValidDataLength)[], remain as is --------- These messages mean " had been corrupted when File-Level-restored if this fix wasn't applied". Note: 1. This problem doesn't happen if the data is restored by Image Level restore. 2. To resolve this problem, please take new backup after applying this fix. PRE: RO70938 RO75131 HOW TO APPLY FIX: ------------------------------------------------------------------------------------- Changed to backup data based on the number of clusters taken from the file system even if it is greater than the valid data length taken from the attribute. FILES(name\size): ------------------------------------------------------------------------------------- imgw2k.dll 789800 P00000557.exe 27205304 P00000557.txt 1454 vmdkimgdll.dll 367912 vmdkimgdll.dll.x64 442664