* ____________________________________________________________________________ *
* ID:                1                                                          
* PRODUCT:           LEWCLT                                                     
* RELEASE:           11.5                                                       
* DESC:             WIN-BACKUP STOPS WHEN AGENT IS  UNABLE  TO  CONNECT         
* SYSTEMS AFFECTED: WINDOWS                                                     
* SOLUTION TEXT:                                                                
PRODUCT: BAB for Laptops & Desktops Client       RELEASE: 11.5                  
APAR #:  QO90454                                 DATE:    8 AUG 2007            
PROBLEM DESCRIPTION: WIN-BACKUP STOPS WHEN AGENT IS  UNABLE  TO  CONNECT        
                     ----------------------------------------------------       
                     When  the  agent  can  not  connect to a server and        
                     files that need to be backed up can not be packaged        
                     in a  single package  because of  the package  size        
                     limitation, only some of the files are backed up in        
                     the  first  package,  the  remaining  files are not        
                     backed up.                                                 
                     PREREQS: None                                              
                     MPREREQS: None                                             
                     COREQS: None                                               
                     MCOREQS: None                                              
                     SUPERSEDED: None                                           
HYPER: YES                                                                      
DISTRIBUTION CODE: A (A=Available, I=Internal)                                  
PROBLEM RESOLUTION:  Follow the instructions below:                             
This fix requires BrightStor ARCserve Backup for Laptops & Desktops             
version 11.5 to be installed.                                                   
Install Instructions                                                            
--------------------                                                            
1. Unzip the fix file as follows:                                               
CAZIPXP -u QO90454.CAZ                                                          
2. Shutdown the BABLD11.5 Client                                                
3. Apply the fix file as follows (selecting the "Apply PTF                      
to local or remote nodes" option):                                              
APPLYPTF                                                                        
Choose QO90454.jcl file.                                                        
4. Restart the BABLD11.5 Client.                                                
If you want to apply the fix manually,                                          
follow steps 1 and 2 above.                                                     
3. Rename RwClient.exe under x:\Programe Files\CA\BrightStor ARCserve           
Backup for Laptops & Desktops\client                                            
4. Copy RwClient.exe to x:\Programe Files\CA\BrightStor ARCserve                
Backup for Laptops & Desktops\client                                            
5. Restart the BABLD11.5 Client.                                                
=====================================================================           
CAZIPXP.EXE can be found on web site:                                           
http://support.ca.com/ca_common_docs/latest_cazipxp.html                        
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>            
< To remove a fix applied via Applyptf: >                                       
< >                                                                             
< 1. Shutdown the BABLDServer (including its service >                          
< if you installed it as a service, using the WindowsNT/ >                      
< Windows2000 Services control panel). >                                        
< >                                                                             
< 2. Go to "replaced\fix_name" directory under the component/image >            
< directory where "fix_name" is the fix to be backed out, >                     
< >                                                                             
< 3. Copy files under the "fix_name" directory to the component/ >              
< image being sure to replace the files in the same directory >                 
< structure as the replaced\fix_name directory >                                
< > >                                                                           
< 4. Restart the BABLD Server (using the Services >                             
< control panel if you installed the Server as a service). >                    
< >                                                                             
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>                        
PRODUCT(S) AFFECTED: BrightStor ARCserve Backup for Laptops Release 11.5        
DOWNLOAD INFORMATION:                                                           
---------------------                                                           
NODE:  ftp.ca.com                                                               
PATH:  /CAproducts/unicenter/BABLD/nt/GA/QO90454                                
FILES: QO90454.DXK QO90454.CAZ                                                  
UPDATED ROUTINES:                                                               
---------------                                                                 
RwClient.exe    667648 WED JUL 11 09:40:15 2007                                 
* ____________________________________________________________________________ *
* WINDOWS               VERSION: 0     EFFECTIVE: 08/08/2007 ACTION: A          
   ***  NO ZAPS FOR THIS VERSION  ***