* ____________________________________________________________________________ * * ID: 4 * PRODUCT: LEWSVR * RELEASE: 11.0 * DESC: WIN-REBUILD FILE STRUCTURE WORKS ONLY ONCE * SYSTEMS AFFECTED: WINDOWS * SOLUTION TEXT: PRODUCT: BAB for Laptops & Desktops Server RELEASE: 11.0 APAR #: QO60046 DATE: 22 SEP 2004 PROBLEM DESCRIPTION: WIN-REBUILD FILE STRUCTURE WORKS ONLY ONCE ---------------------------------------------------- Rebuild folder structure option does not work correctly, when restoring from BABLD server to the client. The option only works the first time, it does not work for subsequent restores. Version 2.2.8(c) on NT or 2.2.6 on UNIX (patch QO52771) or later of APPLYPTF must be applied prior to applying this ptf. The most recent version can be found at: http://supportconnectw.ca.com/public/ ca_common_docs/latest_applyptf.asp PREREQS: QO58405 MPREREQS: None COREQS: None MCOREQS: None SUPERSEDED: None HYPER: NO DISTRIBUTION CODE: A (A=Available, I=Internal) PROBLEM RESOLUTION: Follow the instructions below: The following PREREQS must be applied before applying this fix: QO58405 This fix requires BrightStor ARCserve Backup For Laptops & Desktops version 11 to be installed. Install Instructions -------------------- 1. Unzip the fix file as follows: CAZIPXP -u QO60046.CAZ 2. Shutdown the BABLD11 Server inlude service. 3. Apply the fix file as follows (selecting the "Apply PTF to local or remote nodes" option): APPLYPTF Choose QO60046.jcl file. 4. Restart the BABLD11 Server and service. If you want to apply the fix manually, following the steps 1, 2 above. 3. Rename rxserver.dll under x:\Programe Files\CA\BrightStor ARCserve Backup for Laptops & Desktops\server 4. copy rxserver.dll to x:\Programe Files\CA\BrightStor ARCserve Backup for Laptops & Desktops\server 5. Restart the BABLD11 Server and service. ===================================================================== CAZIPXP.EXE can be found on web site: http://support.ca.com/ca_common_docs/latest_cazipxp.html <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> < To remove a fix applied via Applyptf: > < > < 1. Shutdown the BMB Server (including its service > < if you installed it as a service, using the WindowsNT/ > < Windows2000 Services control panel). > < > < 2. Go to "replaced\fix_name" directory under the component/image > < directory where "fix_name" is the fix to be backed out, > < > < 3. Copy files under the "fix_name" directory to the component/ > < image being sure to replace the files in the same directory > < structure as the replaced\fix_name directory > < > > < 4. Restart the BMB Server (using the Services > < control panel if you installed the Server as a service). > < > <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> PRODUCT(S) AFFECTED: BrightStor ARCserve Backup for Laptops Release 11.0 DOWNLOAD INFORMATION: --------------------- NODE: ftp.ca.com PATH: /CAproducts/unicenter/BABLD/nt/GA/QO60046 FILES: QO60046.DXJ QO60046.CAZ UPDATED ROUTINES: --------------- RxServer.dll 282624 TUE JUN 22 10:59:19 2004 * ____________________________________________________________________________ * * WINDOWS VERSION: 0 EFFECTIVE: 09/22/2004 ACTION: A *** NO ZAPS FOR THIS VERSION ***