* ____________________________________________________________________________ * * ID: 9 * PRODUCT: LEWSVR * RELEASE: 11.0 * DESC: WIN-CORRUPTED EMAIL SUBJECT * SYSTEMS AFFECTED: WINDOWS * SOLUTION TEXT: PRODUCT: BAB for Laptops & Desktops Server RELEASE: 11.0 APAR #: QO61696 DATE: 16 NOV 2004 PROBLEM DESCRIPTION: WIN-CORRUPTED EMAIL SUBJECT ---------------------------------------------------- When "Check Server" is run on a client and the username contains multibyte characters, the smtp email subjects contain corrupted characters when the following lines are sent from L&D server : TCP/IP - Informational - LOGIN:User logged in successfully TCP/IP - Informational - LOGOUT: User logged out Please note: The content of this fix is the same as QO59090. This fix has an updated install routine for users of the applyptf system. PREREQS: QO58405 MPREREQS: None COREQS: None MCOREQS: None SUPERSEDED: QO59090 HYPER: NO DISTRIBUTION CODE: A (A=Available, I=Internal) PROBLEM RESOLUTION: Follow the instructions below: The following PREREQS must be applied before applying this fix: QO58405 This fix Supersedes the following : QO59090 This fix requires BrightStor ARCserve Backup For Laptops & Desktops version 11 to be installed. Install Instructions -------------------- 1. Unzip the fix file as follows: CAZIPXP -u QO61696.CAZ 2. Shutdown the BABLD11 Server or Client 3. Apply the fix file as follows (selecting the "Apply PTF to local or remote nodes" option): 3-1) For server, rename server.jcl as QO61696.jcl APPLYPTF Choose QO61696.jcl file. 3-2) For client, rename client.jcl file as QO61696.jcl file APPLYPTF Choose QO61696.jcl file. 4. Restart the BABLD11 Server or Client. If you want to apply the fix manually, following the steps 1, 2 above. 3. Rename the following files under x:\Programe Files\CA\BrightStor ARCserve Backup for Laptops & Desktops\server: autoinst.dll MsgLog.dll RwMdm32.dll RwTcp32.dll RwBlock.exe RwCore32.dll RwDblk.dll rxclient.dll DirMgr.dll RwCompSp.exe RxServer.dll 4. Rename the following files under x:\Programe Files\CA\BrightStor ARCserve Backup for Laptops & Desktops\client: rwclient.exe schedule.exe MsgLog.dll RwMdm32.dll RwTcp32.dll RwCore32.dll RwDblk.dll rxclient.dll RxServer.dll 5. Rename the following files under x:\Programe Files\CA\BrightStor ARCserve Backup for Laptops & Desktops\client\Plugins: autotcp.exe 6. copy the following files to x:\Programe Files\CA\BrightStor ARCserve Backup for Laptops & Desktops\server : autoinst.dll MsgLog.dll RwMdm32.dll RwTcp32.dll RwBlock.exe RwCore32.dll RwDblk.dll rxclient.dll DirMgr.dll RwCompSp.exe RxServer.dll 7. copy the following files to x:\Programe Files\CA\BrightStor ARCserve Backup for Laptops & Desktops\client : rwclient.exe schedule.exe MsgLog.exe RwMdm32.dll RwTcp32.dll RwCore32.dll RwDblk.dll rxclient.dll RxServer.dll 8. copy the following files to x:\Programe Files\CA\BrightStor ARCserve Backup for Laptops & Desktops\client\Plugins : autotcp.exe 9. Restart the BABLD11 Server or Client. ===================================================================== CAZIPXP.EXE can be found on web site: http://support.ca.com/ca_common_docs/latest_cazipxp.html <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> < To remove a fix applied via Applyptf: > < > < 1. Shutdown the BMB Server (including its service > < if you installed it as a service, using the WindowsNT/ > < Windows2000 Services control panel). > < > < 2. Go to "replaced\fix_name" directory under the component/image > < directory where "fix_name" is the fix to be backed out, > < > < 3. Copy files under the "fix_name" directory to the component/ > < image being sure to replace the files in the same directory > < structure as the replaced\fix_name directory > < > > < 4. Restart the BMB Server (using the Services > < control panel if you installed the Server as a service). > < > <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> PRODUCT(S) AFFECTED: BrightStor ARCserve Backup for Laptops Release 11.0 DOWNLOAD INFORMATION: --------------------- NODE: ftp.ca.com PATH: /CAproducts/unicenter/BABLD/nt/GA/QO61696 FILES: QO61696.DXJ QO61696.CAZ UPDATED ROUTINES: --------------- AutoInst.dll 155648 FRI JUL 02 03:28:59 2004 AutoTcp.exe 57344 FRI JUL 02 03:36:30 2004 DirMgr.dll 126976 FRI JUL 02 03:30:32 2004 MsgLog.dll 73728 FRI JUL 02 03:26:36 2004 RwBlock.exe 57344 FRI JUL 02 03:25:55 2004 RwClient.exe 454656 FRI JUL 02 03:35:13 2004 RwCompSp.exe 90112 FRI JUL 02 03:38:14 2004 RwCore32.dll 352256 FRI JUL 02 03:25:13 2004 RwDblk.dll 86016 FRI JUL 02 03:23:55 2004 RwMdm32.dll 94208 FRI JUL 02 03:22:32 2004 RwTcp32.dll 106496 FRI JUL 02 03:18:20 2004 rxClient.dll 237568 FRI JUL 02 03:32:40 2004 RxServer.dll 270336 FRI JUL 02 03:40:52 2004 Schedule.exe 90112 FRI JUL 02 03:37:14 2004 client.jcl 596 MON NOV 15 20:30:52 2004 server.jcl 617 MON NOV 15 20:31:15 2004 * ____________________________________________________________________________ * * WINDOWS VERSION: 0 EFFECTIVE: 11/16/2004 ACTION: A *** NO ZAPS FOR THIS VERSION ***