What is Citrix Licensing?

Citrix licensing is separate from Microsoft licensing. There are two types of Citrix licenses:

Base licenses. The base license enables the multiuser features of your Citrix server and may add a number of user counts. If the base license is not present, ICA connections are not supported and server extension licenses cannot be added. Every Citrix server comes with a base license.

Server extension licenses. Citrix server extension licenses add additional user counts or enable additional functionality; for example, load balancing.

A Citrix license is obtained by entering the serial number supplied by Citrix using the Citrix Licensing utility. When you enter the serial number, an 8-character code is appended to the serial number, which makes it a license number unique to that particular server.

Each Citrix license must be activated by entering an activation code. An activation code is a number that validates and enables a Citrix license. Until a license is activated, it is not completely installed. Some licenses have a grace period after installation, where they will work for a time with periodic reminder messages. If the license is not activated during the grace period, the license is automatically disabled at the end of the grace period.

Citrix server user counts are pooled by default. If server A has 15 user counts and server B has 15 user counts, a total of 30 (15+15) are available for use by either server. For example, server A could use up to 20 user counts as long as server B is using no more than 10. You can adjust how many licenses are allowed to be pooled on a given server. MetaFrame and WinFrame servers use the same license pool. Citrix servers that pool licenses must be on the same network subnet. However, you can pool licenses between to network subnets using an ICA Gateway.

See Also

The Citrix Licensing Window

Adding a Citrix License

Removing a Citrix License

Activating a Citrix License


The Citrix Licensing Window

Shows a list of all Citrix Licenses that have been installed on the server.

Click on the following for information about this window:

  Menu bar

License list

  License Description

  Activated

  User Count

  Pooled

  License Number

Each license in the list displays a license description, activation status, user count (if applicable), pooled count, and serial number.

See Also

What is Citrix Licensing?


Menu bar

Contains three menus

License.  Used to add and remove Citrix licenses, query license diskettes, change the number of pooled licenses, activate licenses, and print non-activated licenses.

Options.  Used to configure Citrix Licensing utility.

Help. Used to access detailed Help topics.


License Description

Displays the name of the installed Citrix License.


Activated

Indicates if the license is activated. Non-activated licenses have a grace period. Non-activated licenses cease to function after the grace period expires.


User Count

For Base licenses and additional user licenses, shows the number of user counts installed by this license.


Pooled

For Base licenses and additional user licenses, shows the number of user counts pooled with those of other Citrix servers.


License Number

Shows the installed license number. The license number is the product serial number plus an 8-character code that is appended to the license number making it unique to that particular server.


Adding a Citrix serial number license
To add a Citrix serial number license

1	On the License menu, click Add.

2	The Enter License Serial Number dialog box appears.

Type the serial number exactly as it appears on the serial number card. Click OK when done.

3	A message appears containing important information about your license. Read the information carefully. Click OK when done.

4	The new license, with an 8-character code appended, appears in the license list.


Pooled Licenses

User counts added by base licenses and by extension licenses are shared, or pooled, among all Citrix servers. If server A has 15 pooled user counts and server B has 15 pooled user counts, a total of 30 (15+15) are available for use by either server. For example, server A could use up to 20 licenses as long as server B is using no more than 10. You can adjust how many user counts are pooled on a given server for each license. MetaFrame and WinFrame servers use the same user count pool.

Note

Citrix servers that pool user counts must be on the same network subnet, unless you configure an ICA Gateway as a license gateway. Licenses are pooled with any Citrix server on the same subnet regardless of Domain or Server Farm membership.

To provide high availability of user counts in a server farm, install licenses in equal numbers on each server rather than placing all licenses on a single server.

 Related Topics


To change pooled license count

1	On the License menu, click Change Pool Count.

2	Set the number of user counts to pool with those of other Citrix servers.


Adding a Citrix diskette license
To add a Citrix license from diskette

1	Insert the license diskette in the diskette drive.

2	On the License menu, click Add From Diskette. The Add License from Diskette dialog box appears.

Select the diskette drive and click OK to apply the diskette license.

3	A message appears when the license has been added. Click OK.

4	A message appears containing important information about your license. Read the information carefully. Click OK when done.

5	The new license, with an 8-character code appended, now appears in the license list.

Note

Once a diskette license is applied, it cannot be uninstalled to diskette.


Removing a Citrix License
To remove a Citrix license

1	Select the license to remove. Be sure to write down the complete license number before proceeding. On the License menu, click Remove.

2	The Remove License dialog box appears.

3	Click OK to remove the license.

The license list no longer contains the license.


Viewing a Licensing Diskette
To view a diskette license

1	Insert the Citrix license diskette in the diskette drive.

2	On the License menu, click Query Diskette.

3	The Query License Diskette dialog box appears.

Select the diskette drive and click OK to query the diskette license.

4	The License Diskette dialog box appears, displaying information about the diskette license.


Activating a Licensing Diskette
Activating a license

Once a license has been applied, it must be activated. See the CD liner notes for detailed information on how to activate the product.

When you activate a Citrix product, an 8-character activation key is provided. Use this activation key to enable the product. Activation validates and enables the license.

See Also

To activate a license


To activate a license

1.	Obtain an activation code for the license. See the CD liner notes for information on obtaining an activation code.

2.	In the Citrix Licensing utility, click the license to activate. On the License menu, click Activate License.

3.	The Activate License dialog box appears. Enter your activation code and click OK.

See Also

Activating a Citrix License


Confirmation for destructive actions
To change confirmation for destructive actions

•	On the Options menu, click Confirmation.


Changing the Citrix License List font
To change the Citrix License List font

1	On the Options menu, click Font. The Font dialog box appears.

2	Select the desired font and click OK.


A Citrix License is an object that enables a Citrix Server feature; for example, an increase in the allowed user count.


Add command
Add command (License menu)

Add a Citrix serial number. Use the Add From Diskette command to install older licenses from diskette.

See Also

Adding a Citrix License


Add From Diskette command
Add From Diskette command (License menu)

Add a Citrix License from diskette. Use the Add command to install Citrix serial number licenses.

See Also

Adding a Citrix License


Remove command
Remove command (License menu)

Remove a Citrix License.

See Also

Removing a Citrix License


Query Diskette command
Query Diskette command (License menu)

Query a Citrix Licensing diskette.

See Also

Viewing a Citrix Licensing Diskette


View command
Activate command (License menu)

Activate Citrix Licenses.

See Also

Activating Citrix Licenses


Print Non-activated Licenses command
Print non-activated licenses command (License menu)

Print out license information for non-activated Citrix Licenses. This information can be faxed to facilitate activating of the licenses.

See Also

Activating Citrix Licenses


Print Preview command
Print Preview command (License menu)

Preview what the licenses will look like when printed.

See Also

Print non-activated licenses command


Print Setup command
Print Setup command (License menu)

Edit settings for printing the non-activated licenses.

See Also

Print non-registered licenses command


Exit command
Exit command (License menu)

Exit the Citrix Licensing program.


Confirmation command
Confirmation command (Options menu)

When checked, the Citrix Licensing program prompts for confirmation for certain operations, such as removing licenses.

See Also

Confirmation for destructive actions

Citrix Licensing Confirmation dialog


Save Settings on Exit command
Save Settings on Exit command (Options menu)

Choose the Save Settings on Exit command to ensure that any changes made to Citrix Licensing are saved.  This includes:

Current size and position of the Citrix Licensing window.

Confirmation setting.

Current font used in the Citrix Licensing List.


Font option
Font command (Options menu)

Select a different font for use in the Citrix Licensing list.

See Also

Changing the Citrix Licensing List font


Contents command
Contents command (Help menu)

Starts Help and displays the topics in Help for Citrix Licensing.


Search for Help On
Search for Help On command (Help menu)

Opens the Search dialog box for Help. You can look up Help information by choosing keywords in the dialog box.


How To Use Help
How to Use Help command (Help menu)

Explains how to use Help.


About Citrix Licensing
About Citrix Licensing command (Help menu)

Displays version and copyright information about Citrix Licensing.


Change License Pooling

Use this dialog box to adjust the number of pooled user counts for this license. By default, all user counts are pooled. Lowering the number pooled keeps licenses on the local Citrix server. Non-pooled licenses are not available to other Citrix servers.

 Related Topics


Citrix Licensing confirmation dialog
Confirmation

This dialog box appears when certain commands, such as Remove, are issued and the Confirmation option is selected.

The operation about to be performed is displayed in black text near the top of the dialog box.

Click OK to perform the operation.

Click Cancel to cancel the operation.


Citrix Licensing select drive dialog
Select drive

This dialog box appears when certain commands that access a Citrix Licensing Diskette, such as Add and Remove, are issued.

The diskette drive letter  is displayed in black text near the top of the dialog box. You can change this to the drive letter of the diskette drive containing the Citrix Licensing Diskette if necessary.

Click OK to accept the displayed diskette drive selection and perform the operation.

Click Cancel to cancel the operation.


The drive containing the Citrix license diskette.


Query License Diskette dialog
Query License Diskette

Display information about a license diskette.

See Also

Viewing a Licensing diskette


Citrix Licensing enter password dialog
Enter password

If you need to reinstall a disk-based license that was not uninstalled, contact Citrix Systems technical support.

Enter the password.

Click OK to perform the operation.

Click Cancel to cancel the operation.


Enter a password to unlock a previously installed disk license.


Citrix Licensing enter serial number dialog
Enter serial number

Type the license serial number exactly as it appears on the serial number card. If you enter the serial number incorrectly, an error message appears. Click OK when done.


Enter the license serial number.


Citrix Licensing Activate dialog
Activate

Enter the 8-character activation code. See the CD liner notes included with the Citrix product for detailed information on how to obtain the activation code for the license.


The license serial number.


The pooled user count for this license.


An eight digit activation code.


WinFrame Client

The WinFrame Client is software that is run on a personal computer, providing connections to one or more WinFrame Servers.


WinFrame Server

A WinFrame Server is an computer running the WinFrame application server operating system.  WinFrame provides multiple users access to Windows 3.1, Windows NT, Windows 95, and DOS text applications on a single computer.


WinStation

A WinStation is the means of connecting to a WinFrame session on a WinFrame Server.


WinStation Set

A WinStation Set is a group of WinStations with identical configurations, differing only by their names.  WinStations created with a Network transport belong to a WinStation set.


User

A User is an individual who may logon to a WinFrame session and run applications on a WinFrame Server.


Process

A Process is an operating system program or user application which runs on the WinFrame Server.


Enabled WinStation

Only enabled WinStations are created and used by the WinFrame Server.  WinStations can be configured as enabled or disabled.


Disabled WinStation

Disabled WinStations, although fully configured, will not be created and used by the WinFrame Server.  WinStations can be configured as enabled or disabled.


 Active WinStation

The WinFrame Server only uses active WinStations to log-on users to WinFrame sessions, and only active WinStations consume operating system resources.


Down WinStation

Down WinStations cannot log users onto WinFrame sessions and consume no operating system resources.


User Mode

A restricted mode of this application for WinFrame users who do not have system administration privileges.


(inherit user config)

When checked, this setting will be inherited from the User Configuration settings associated with the User who logs into the WinFrame Server.

Note: An administrator can edit the User Configuration settings by running the User Manager for Domains application, located in the Administrative Tools program group.


(inherit client config)

When checked, this setting will be inherited from the WinFrame Client program that connects to the WinFrame Server.


(inherit client/user config)

When checked, this setting will be inherited from the User Configuration settings associated with the User who logs into the WinFrame Server, or from the WinFrame Client program that connects to the WinFrame Server.  If the setting is specified in both places, the User Configuration setting will take precedence.

Note: An administrator can edit the User Configuration settings by running the User Manager for Domains application, located in the Administrative Tools program group.