Outlook Web Access Help Files Must Be Updated Manually

When you install Exchange 2000 Server Service Pack 2, help files for Outlook Web Access clients are not installed. Administrators must manually update or install these help files by
running an .msi file, or language pack, for each language used by Outlook Web Access clients.

Important If you previously updated your Outlook Web Access Help files with Exchange 2000 Server Service Pack 1, you must first uninstall the Service Pack 1 Help file updates
before you can install the Outlook Web Access Service Pack 2 Help file updates. To remove Service Pack 1 Help, in Control Panel, double-click Add/Remove Programs.

To manually update Outlook Web Access Help 

   1.From the Exchange 2000 Service Pack 2 compact disc, run launch.exe to open the Microsoft Exchange 2000 Service Pack 2 main setup screen. 
   2.Click Outlook Web Access Help Files. 
   3.Double-click the appropriate language pack. Repeat for every language used by your Outlook Web Access clients. 

If you already installed Service Pack 2, you can also access these language packs by going to <drive>:\Program Files\Exchsrvr\exchweb.



Indexing in Exchange SP2

It is strongly recommended that you use the Check Pointing script provided with Exchange SP2 to prevent possible indexing problems. If the Microsoft Search service (MSSearch)
terminates abnormally during an incremental crawl (population), some folders and messages may not be properly indexed. Check Pointing remedies this problem by maintaining the
following backup files in the catalog directory:

     Two check point record files: <catalog>.chk1.gthr and <catalog>.chk2.gthr. 
     Approximately 13 files consisting of the last known complete and uncorrupted set of catalog files stored in a Save subdirectory. 

Check Pointing is not enabled by default because it requires a significant amount of additional disk space. The additional file size is approximately 200 bytes for each document in your
database. For example, 5,000,000 messages or documents in your database generate Check Pointing files totaling 1 GB. The size of these files grows as the number of documents in your
database grows. You should ensure that there is sufficient disk space before you run the Check Pointing script. It is recommended that at least 15 percent free disk space be available on
the disk in which you keep full-text indexing catalogs.

To set up Check Pointing

   1.Ensure that there is sufficient disk space. If necessary, increase the size of the volume or move the catalogs to a larger volume. 
   2.Run the following script from a command line: 

     <SystemDrive>:\Program Files\Common Files\System\MSSearch\Bin\EnableCheckPoints.vbs <APPLICATION> [CATALOG] 

     Parameter Definitions 

          <APPLICATION> The name of the Full-Text Indexing Application. The naming convention for the application is ExchangeServer_<ServerName>.  In a stand-alone
          configuration, ServerName is the name of the server. In a clustered environment, the ServerName is the name of the virtual server. 
          <CATALOG> The name of the Full-Text Indexing catalog. The name of the catalog can be found through Exchange System Manager by double-clicking on the Exchange
          store for which a Full-Text Index has been created, and then double-clicking on Full-Text Indexing. The property is labeled Index Name and the value of the property is
          the name of the catalog. 

     Usage 
          Specifying zero (0) parameters outputs the Usage of the script. 
          Specifying just the name of the MSSearch <APPLICATION> enables Check Pointing for the entire application. This means that all full-text indices created from this point
          on automatically inherit the property. Any full-text indices created prior to this must be enabled one at a time by specifying the name of the catalog as a parameter to the
          script. 
          Specifying both the name of the MSSearch <APPLICATION> and [CATALOG] enables Check Pointing for that particular full-text index and no others. This has no affect
          on future creation of full-text indices. 

     Note 
          To disable Check Pointing on a catalog, or full-text index, delete the catalog or full-text index and then re-create it. 

     Examples 
          Set up Check Pointing on the server Tunis-01 for all new Catalogs 
          D:\Program Files\Common Files\System\MSSearch\Bin\EnableCheckPoints.vbs ExchangeServer_Tunis-01 
          Enable Check Pointing for an existing Catalog on a Mailbox Store: 
          D:\Program Files\Common Files\System\MSSearch\Bin\EnableCheckPoints.vbs ExchangeServer_Tunis-01 privE34F12BB