* ____________________________________________________________________________ * * ID: 3 * PRODUCT: AXWDRO * RELEASE: 11.5 * DESC: NT -NETWORK ADAPTERS ARE MISSING * SYSTEMS AFFECTED: NT * SOLUTION TEXT: PRODUCT: BAB Windows Disaster Recvry Opt Common RELEASE: 11.5 APAR #: QO78087 DATE: 6 APR 2006 PROBLEM DESCRIPTION: NT -NETWORK ADAPTERS ARE MISSING ---------------------------------------------------- After finishing a Windows 2000 DR and reboot back to normal OS, the OS will ask user to reinstall some network drivers. The problem doesn't seem to appear if the DR CD being used is created from a Windows 2000 SP4 integrate CD. It only happens when the DR CD is created with pre SP3 (or prior SP level) integrated Windows 2000 CD. PREREQS: QO77091 MPREREQS: None COREQS: None MCOREQS: None SUPERSEDED: None HYPER: NO DISTRIBUTION CODE: A (A=Available, I=Internal) PROBLEM RESOLUTION: Follow the instructions below: The following PREREQS must be applied before applying this fix: QO77091 This fix requires BrightStor ARCserve Backup Release 11.5 to be installed. 1. Unzip the fix file as follows: CAZIPXP -U QO78087.CAZ 2. Rename DR.DL_ in X:\Program Files\CA\BrightStor ARCserve Backup\BOOTDISK.W2K to DR.DL_.QO78087. 3. Copy DR.DL_ to X:\Program Files\CA\BrightStor ARCserve Backup\BOOTDISK.W2K. 4. Rename DR.DL_ in X:\Program Files\CA\BrightStor ARCserve Backup\BOOTDISK.1 to DR.DL_.QO78087. 5. Copy DR.DL_ to X:\Program Files\CA\BrightStor ARCserve Backup\BOOTDISK.1. If using CD method ================== Recreate CD bootable image If using floppy disk method =========================== From your boot disks look for a floppy disk that has DR.DL_ and replace it with the new DR.DL_ PRODUCT(S) AFFECTED: BrightStor ARCserve Backup for Windows Release 11.5 DOWNLOAD INFORMATION: --------------------- NODE: ftp.ca.com PATH: /CAproducts/unicenter/AXWBAS/nt/GA/QO78087 FILES: QO78087.DFH QO78087.CAZ UPDATED ROUTINES: --------------- dr.dl_ 93387 WED MAR 29 08:09:48 2006 * ____________________________________________________________________________ * * NT VERSION: 0 EFFECTIVE: 04/06/2006 ACTION: A *** NO ZAPS FOR THIS VERSION ***