Client Agent for NetWare v6.61 Readme 9/15/99 NWAgent v6.6 is supported for ARCserveIT 6.6x for NetWare, NT and UNIX. ======================================================================= The ARCserve 6.1 for NetWare Service Pack 2 (dated 9/97 or greater) must be installed on the ARCserve NetWare host server before using the Client Agent for NetWare (NWAgent). The backup of NetWare 5.x servers using this version of the Client Agent to ARCserve 6.1 running on NetWare versions prior to 5.x is not supported. Even though the backup will run without problems there will be issues during the restore of the data to the NetWare 5.x servers. If you are using it with ARCserveIT 6.6 for NetWare the ARCserve Service Pack is not needed. This service pack can be downloaded from Computer Associates' CheyTech Web site at http://www.cheyenne.com/CheyTech Supported NetWare versions ========================== The versions of NetWare on which NWagent is supported are versions 3.12, 3.20, 4.10, 4.11 and 5.00. NetWare versions 3.11 and 4.0x will no longer be supported. Recommended NetWare System NLMs =============================== It is recommended to use the latest NetWare CLIB and SMS modules. The NLMs can be found at Novell's Web Site, http://support.novell.com. For NetWare 4.11, use IntraNetWare Service Pack 5 under the filename IWSP5B.EXE or later. For NetWare 3.12, use 312PTD.EXE and LIB312A.EXE or later. Configuring NetWare Agent to function with ARCserveIT 6.6x for NT: ================================================================== 1. When backing up a NetWare server with the NWagent from an NT server using IPX/SPX protocol, the IPX address needs to be configured by using the ARCserveIT browser. Perform the following steps to configure it: a. In the ARCserveIT browser, go to the NetWare Tree. b. Highlight the NetWare server which is using the NetWare Agent. c. Right click, to bring up the Context Menu. d. Select "Use Agent". e. Choose IPX/SPX protocol and enter the NetWare server's internal IPX address Example: If the NetWare server's IPX nternal network number is - 0000AABB (obtained from typing CONFIG at the server console) then enter 0000AABB-000000000001 (format: Internal IPX-000000000001) 2. When restoring a NetWare server session using the Restore To Original Location option, the IP or IPX address needs to be entered in manually. Backing up with ARCserveIT 6.6x for NT and UNIX and ARCserve's NetWare Database Agents is not supported. Unload all of ARCserve's NetWare Database Agents which may be loaded on the NetWare server that is running the NWAgent before a Client Agent backup is begun. The database data backed up by ARCserveIT for Windows NT through the NWAgent cannot be properly restored. ARCserveIT for Windows NT does not support DB Agent for NetWare backups through the NWAgent. 3. Adding NetWare Agents to the Client Agents tree. When adding NetWare Agents to the Client Agents tree the node name for the entry MUST be the NetWare server name. If you use some other name and enter the address (IP or IPX) then the backup jobs will fail even though the agent might let you browse the server. Backing up Novell Directory Services (NDS) with ARCserveIT 6.6x. =========================================================================== 1. The NDS full name must be given when entering the NDS Login name information in order to properly backup the NDS. Example: .cn=admin.o=organization_name 2. When restoring any NetWare 4.x or 5.x sessions, user must supply the NDS full name when prompted for security information. 3. Point and select restore of NDS objects is not supported. 4. Browsing NDS objects through the ARCserveIT Database is not supported. Browsing NetWare 3.x servers through ARCserveIT 6.6x for NT and UNIX. ===================================================================== You cannot browse a NetWare 3.x server through NWagent while it is servicing a backup request. If you keep on trying to browse such a server it may cause the backup job to fail due to connections being disconnected. Multiple jobs are not supported. ================================ Client Agent for NetWare can only service one job at a time. Trying to submit jobs to the Agent from multiple servers at the same time may cause the current job to fail. Please do not submit job from multiple ARCserveIT servers to the same Agent at the same time. Restore to NSS volumes. ======================= 1. Restore of compressed files backed up from non-NSS volumes to NSS volumes is not supported. These jobs will result in errors during the restore. 2. Restore of space restrictions to NSS volumes from directories backed up from non-NSS volumes is not supported. The space restrictions will not be restored to NSS but the directory and files will be restored.