* ____________________________________________________________________________ * * ID: 1 * PRODUCT: LEWSVR * RELEASE: 11.5 * DESC: WIN-NON BABLD FILES ARE BEING DELETED * SYSTEMS AFFECTED: WINDOWS * SOLUTION TEXT: PRODUCT: BAB for Laptops & Desktops Server RELEASE: 11.5 APAR #: QO90518 DATE: 9 AUG 2007 PROBLEM DESCRIPTION: WIN-NON BABLD FILES ARE BEING DELETED ---------------------------------------------------- Non BABLD related files may be deleted when cancelling an active move user data folder job. PREREQS: None MPREREQS: None COREQS: None MCOREQS: None SUPERSEDED: None HYPER: YES DISTRIBUTION CODE: A (A=Available, I=Internal) PROBLEM RESOLUTION: Follow the instructions below: This fix requires BrightStor ARCserve Backup for Laptops & Desktops version 11.5 to be installed. Install Instructions -------------------- 1. Unzip the fix file as follows: CAZIPXP -u QO90518.CAZ 2. Shutdown the BABLD11.5 Server 3. Apply the fix file as follows (selecting the "Apply PTF to local or remote nodes" option): APPLYPTF Choose QO90518.jcl file. 4. Restart the BABLD11.5 Server. If you want to apply the fix manually, follow steps 1 and 2 above. 3. Rename RxServer.dll under x:\Program Files\CA\BrightStor ARCserve Backup for Laptops and Desktops\server 4. Copy RxServer.dll to x:\Program Files\CA\BrightStor ARCserve Backup for Laptops and Desktops\server 5. Restart the BABLD11.5 Server. ===================================================================== CAZIPXP.EXE can be found on web site: http://support.ca.com/ca_common_docs/latest_cazipxp.html <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> < To remove a fix applied via Applyptf: > < > < 1. Shutdown the BABLDServer (including its service > < if you installed it as a service, using the WindowsNT/ > < Windows2000 Services control panel). > < > < 2. Go to "replaced\fix_name" directory under the component/image > < directory where "fix_name" is the fix to be backed out, > < > < 3. Copy files under the "fix_name" directory to the component/ > < image being sure to replace the files in the same directory > < structure as the replaced\fix_name directory > < > < 4. Restart the BABLD Server (using the Services > < control panel if you installed the Server as a service). > < > <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>> PRODUCT(S) AFFECTED: BrightStor ARCserve Backup for Laptops Release 11.5 DOWNLOAD INFORMATION: --------------------- NODE: ftp.ca.com PATH: /CAproducts/unicenter/BABLD/nt/GA/QO90518 FILES: QO90518.DXJ QO90518.CAZ UPDATED ROUTINES: --------------- RxServer.dll 421888 THU AUG 02 10:20:48 2007 * ____________________________________________________________________________ * * WINDOWS VERSION: 0 EFFECTIVE: 08/09/2007 ACTION: A *** NO ZAPS FOR THIS VERSION ***