* ____________________________________________________________________________ * * ID: 6 * PRODUCT: LEWCLT * RELEASE: 11.0 * DESC: WIN-SCHEDULED BACKUP AND LOGIN NOT RUN * SYSTEMS AFFECTED: WINDOWS * SOLUTION TEXT: PRODUCT: BAB for Laptops & Desktops Client RELEASE: 11.0 APAR #: QO59091 DATE: 31 AUG 2004 PROBLEM DESCRIPTION: WIN-SCHEDULED BACKUP AND LOGIN NOT RUN ---------------------------------------------------- On some systems, files will not be backed up, and login activity will not occur even though the Scheduler is running. This will result in files NOT getting backed up. PREREQS: QO59090 MPREREQS: None COREQS: None MCOREQS: None SUPERSEDED: None HYPER: YES DISTRIBUTION CODE: A (A=Available, I=Internal) PROBLEM RESOLUTION: Follow the instructions below: The following PREREQS must be applied before applying this fix: QO59090 This fix requires BrightStor ARCserve Backup For Laptops & Desktops version 11 to be installed. Install Instructions -------------------- 1. Unzip the fix file as follows: CAZIPXP -u T2d2351.CAZ 2. Shutdown the BABLD11 Client 3. Apply the fix file as follows (selecting the "Apply PTF to local or remote nodes" option): APPLYPTF Choose T2d2351.jcl file. 4. Restart the BABLD11 Client. If you want to apply the fix manually, following the steps 1, 2 above. 3. Rename rxclient.dll under x:\Programe Files\CA\BrightStor ARCserve Backup for Laptops & Desktops\client 4. copy rxclient.dll to x:\Programe Files\CA\BrightStor ARCserve Backup for Laptops & Desktops\client 5. Restart the BABLD11 Client. ===================================================================== CAZIPXP.EXE can be found on web site: http://support.ca.com/ca_common_docs/latest_cazipxp.html <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> < To remove a fix applied via Applyptf: > < > < 1. Shutdown the BMB Server (including its service > < if you installed it as a service, using the WindowsNT/ > < Windows2000 Services control panel). > < > < 2. Go to "replaced\fix_name" directory under the component/image > < directory where "fix_name" is the fix to be backed out, > < > < 3. Copy files under the "fix_name" directory to the component/ > < image being sure to replace the files in the same directory > < structure as the replaced\fix_name directory > < > > < 4. Restart the BMB Server (using the Services > < control panel if you installed the Server as a service). > < > <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> PRODUCT(S) AFFECTED: BrightStor ARCserve Backup for Laptops Release 11.0 DOWNLOAD INFORMATION: --------------------- NODE: ftp.ca.com PATH: /CAproducts/unicenter/BABLD/nt/GA/QO59091 FILES: QO59091.DXK QO59091.CAZ UPDATED ROUTINES: --------------- rxClient.dll 249856 TUE AUG 03 10:59:13 2004 * ____________________________________________________________________________ * * WINDOWS VERSION: 0 EFFECTIVE: 08/31/2004 ACTION: A *** NO ZAPS FOR THIS VERSION ***