**************************************************************************** **************************************************************************** * * * PIIX Bus Master IDE Drivers for Windows NT* v3.51 * * Installation, Usage, and Release Note Information * * * * Revision: 1.70.1.2 Production Release * * Date: 04-15-98 * * * * NOTE: * * This document refers to desktop systems with * * the following Intel(R) PCIset and Intel(R) AGPset * * devices: * * 82371FB (PIIX), 82371SB (PIIX3), 82371AB (PIIX4), * * 82371EB (PIIX4E) * * in conjunction with the following Intel(R) PCIsets and * * Intel(R) AGPsets: 430HX, 430VX, 430TX, 440FX, 440LX, * * 440EX and 440BX. * * * * The terms "PIIX", "82371xB" refer to any/all of the * * following Intel(R) PCIset and Intel(R) AGPset devices: * * 82371FB, 82371SB, 82371AB and 82371EB. * * * * Also, the term "processor" refers to the Intel(R) Pentium(R) * * processor, Pentium(R) processor with MMX(TM) Technology, * * Pentium(R) Pro processor, Pentium(R) II processor and * * Celeron(TM) processor devices ONLY. * * * **************************************************************************** **************************************************************************** **************************************************************************** * INTRODUCTION * **************************************************************************** This document describes the installation procedure and usage information for the PIIX Bus Master IDE Drivers for Windows NT* v3.51. Also included are release notes describing any problems or issues with the software which were known at the time of shipment. **************************************************************************** * CONTENTS OF THIS DOCUMENT * **************************************************************************** This document contains the following sections: 1. System Requirements 2. Installing the Software 3. Verifying Installation of the Software 4. Un-installing the Software 5. Troubleshooting 6. Identifying the Software Version Number 7. Contents of the Distribution Package 8. Storage Devices Supported by the Driver 9. Release Notes a. General Release Information b. Release-Specific Troubleshooting Information c. Release Testing Information d. Changes included in the v1.70.1 release **************************************************************************** * 1. SYSTEM REQUIREMENTS * **************************************************************************** This section describes system requirements for the PIIX Bus Master IDE Device Driver for Windows NT. Refer to the Release Notes section of this document for additional information regarding this release. NOTE: This driver has been designed for and tested with Windows NT 3.51 only. This driver will only install on systems with Windows NT 3.51. 1. The system must contain a supported Intel(R) processor and chip set configuration: Chip set: Intel(R) 430FX, 430HX, 430TX, 430VX, 440FX, 440LX, 440EX and 440BX PCIsets and AGPsets. Processor: Intel(R) Pentium(R) processor, Pentium(R) processor with MMX(TM) Technology, Pentium(R) Pro processor, Pentium(R) II processor and Celeron(TM) processor devices ONLY. 2. Ensure that a mouse is connected to the system. 3. The following version of Windows NT* must be installed on the system prior to installing the software Windows NT* Version 3.51 4. This utility should only be used on desktop systems. The utility must not be executed on notebook or portable systems with or without docking station. 5. It is assumed that the BIOS properly initialized the 82371xB IDE interface for Bus Master IDE operation. 6. There are no other non-82371xB IDE controllers (add-in IDE controller or sound card with IDE) enabled on the system. 7. The device must be compatible with PCI Bus Master IDE operation. Contact the device manufacturer for more information. 8. Verify the length of the cables that are being used to connect the IDE or ATAPI devices to the primary and secondary PIIX IDE interfaces. The length of these cables from END-TO-END should not exceed 18 inches (0.46 m). Furthermore, the capacitance of the cable should not exceed 35 pF. **************************************************************************** * 2. INSTALLING THE SOFTWARE * **************************************************************************** This subsection describes how to install the software on a system where Windows NT Version 3.51 is installed. This installation procedure is specific only to the version of the driver and installation file included in this package. NOTE: This procedure assumes that the driver (PIIXIDE.SYS), installation file (PIIXIDE.INF) and tag file (DISK1.NT) are located in the same directory. Record the locations of the driver installation and Windows NT directories before installing the driver. Although the driver is installed as a SCSI device driver, the driver only works for devices connected to the IDE channels. 1. From the Program Manager, double click on "Windows NT Setup" in the Main group. 2. Close all open applications. 3. Select "Options/Add/Remove SCSI Adapters..." 4. Click on Add. 5. The "Select SCSI Adapter Option" dialog will appear; select "Other (Requires a disk from a hardware manufacturer)" from the "Adapter:" list box. 6. Next, the "Insert Diskette" dialog box will appear; insert the Intel(R) PIIX Bus Master IDE Driver disk into Drive A: and type . 7. Next, the "Select OEM Option" dialog box will appear; select "Intel PIIX Bus Mastering IDE Driver" and click "OK." 8. Next the "Select SCSI Adapter Option" dialogbox will appear; click on the "Install" button in the dialog box. 9. If installation is successful, the "SCSI Adapter Setup" dialog box will reappear, and "Intel PIIX PCI Bus Master IDE Controller" will be listed. 10. Reboot the system for the changes to take effect. After installation, the PIIXIDE.SYS file is stored in the \System32\Drivers directory. **************************************************************************** * 3. VERIFYING INSTALLATION OF THE DRIVER * **************************************************************************** This subsection describes how to verify installation of the software on a system where Windows NT Version 3.51 is installed. This installation verification procedure is specific only to the version of the driver and installation file included in this package. 1. From the Program Manager, double click on "Windows NT Setup" in the Main group. 2. Select "Options/Add/Remove SCSI Adapters..." 3. A list of active SCSI adapters and connected devices will be displayed. One or more instances of the PIIX Bus Master IDE Driver, "Intel PIIX PCI Bus Master IDE Controller" should be listed. If the IDE channels are unpopulated, then the device driver will not show. **************************************************************************** * 4. UN-INSTALLING THE SOFTWARE * **************************************************************************** This procedure allows one to un-install the PIIX Bus Master IDE driver, and restore the default Windows NT v3.51 driver for IDE support. (Note that this procedure assumes the above installation process was successful.) This un-installation procedure is specific only to the version of the driver and installation file included in this package. 1. Close any running applications. 2. From the Program Manager, double click on "Windows NT Setup" in the Main group. 3. Select "Options/Add/Remove SCSI Adapters..." 4. A list of active SCSI adapters and connected devices will be displayed. One or more instances of the PIIX Bus Master IDE Driver, "Intel PIIX PCI Bus Master IDE Controller" should be listed. 5. If the "Intel PIIX PCI Bus Master IDE Controller" driver is listed, select it. Then, select "Remove" to remove the driver. 6. Select "Add..." to add a new driver. 7. From the "Install Driver" dialog box, select "IDE CD-ROM (ATAPI 1.2)/Dual-channel PCI IDE Controller" (NOTE: this text may vary according to the release of Windows NT*.) 8. Exit "Windows NT Setup". 9. Reboot the system as directed in order for the changes to take effect. **************************************************************************** * 5. IDENTIFYING THE SOFTWARE VERSION NUMBER * **************************************************************************** The driver's version can be determined by using the following procedure. PROCEDURE: Reading Windows* properties embedded in the driver file. The driver version can be obtained by querying the driver file's properties under File Manager. 1. Under Windows NT 3.51, invoke the File Manager application. 2. Select the path containing the driver file. When the driver is installed, the driver is in the following directory: \System32\Drivers 3. Select the driver file, "PIIXIDE.SYS". 4. Open the "File" menu. 5. Click on the "Properties" item. 6. The driver's version should be listed in the 'Product Version' portion of the dialog. **************************************************************************** * 6. CONTENTS OF THE DISTRIBUTION PACKAGE * **************************************************************************** The PIIX Bus Master IDE Driver for Microsoft Windows NT package contains the following items: 1. PIIX Bus Master IDE Driver: PIIXIDE.SYS 2. Installation File: OEMSETUP.INF 3. Readme File: README.TXT 4. Driver Tag File: DISK1.NT **************************************************************************** * 7. STORAGE DEVICES SUPPORTED BY THE DRIVER * **************************************************************************** The Intel(R) PIIX Bus Master IDE driver supports only specific ATA/ATAPI device types. The Intel(R) driver should not be installed if the system is equipped with any of the non-supported ATAPI devices. The Intel(R) PIIX Bus Master IDE driver supports the following devices connected to the PIIX IDE interface: - ATA fixed disk - ATAPI CD-ROM devices - ATAPI Iomega ZIP* Drives The Intel(R) driver does not support the following types of device in the system: - ATAPI Tape Drives - ATAPI CD-ROM Changer Drives - ATAPI DVD-ROM Drives - ATAPI Writeable CD Drives - ATA Iomega ZIP*, PanasonicLS-120*, Cartridge, Optical, Removable Media Drives - DVD-ROM Devices when used for MPEG Movie authentication and playback. During initialization, the driver will auto-identify all the devices connected to the PIIX IDE interface. Depending on the capabilities of the devices connected to the system, the driver will initialize the PIIX IDE interface for bus mastering operation. Only drives identified as bus master capable will be accessed as a bus master; all other drives will be accessed in a PIO-only fashion. In general, bus mastering is possible for ATA/ATAPI devices that support the following DMA timing modes: Single Word DMA Mode 2 Multi-Word DMA Mode 1 Multi-Word DMA Mode 2 These devices will be accessed by the driver in either a bus mastering or a PIO-fashion, depending on the specific transfer conditions. Devices that do not support the DMA timing modes listed above, or whose PIO timings are faster than their DMA timings, will be accessed in a PIO-fashion ONLY. For more information and a list of tested devices, see the 'Release Testing Information' section of this document. **************************************************************************** * 8. RELEASE NOTES * **************************************************************************** The release notes describe the current, known state of the PIIX Bus Master IDE Driver for Windows NT* v3.51. The release notes are divided into four sections: 8a. General Release Information 8b. Release-Specific Troubleshooting Information 8c. Release Testing Information 8d. Changes included in the v1.70.1 release **************************************************************************** * 8a. GENERAL RELEASE INFORMATION * **************************************************************************** The driver supports general CD-ROM operations such as: file transfers, data streaming and audio. Advanced CD-ROM applications/features (VideoCD*, CDPlus*, multi-CD changers, etc), especially those outside of the scope of the current Windows NT CD-ROM support, have not been tested with this driver. If a problem is encountered, un-install the driver. For ATAPI CDROM drives, only Read-Only access is supported for data transfer operations. Write data transfer operations for ATAPI CDROM drives (including applications that write to CD media) are not supported by this driver. Since the driver does not support ATAPI tape drives, this release of the driver should not be installed on systems with ATAPI tape drives. If the driver has been installed on a system with an ATAPI tape drive and problems are experienced, un-install the driver. The PIIX Bus Master IDE Driver for Windows NT has designed for and tested with Version 3.51 of the Windows NT operating system (Production Version). **************************************************************************** * 8b. RELEASE-SPECIFIC TROUBLESHOOTING INFORMATION * **************************************************************************** Verifying the installation of the driver and other generic troubleshooting is discussed in the "TROUBLESHOOTING" section above. This section describes release-specific troubleshooting. This section contains a list of known problems with certain system configurations discovered during testing of the driver. A list of all storage devices tested with the driver is given below in the "RELEASE TESTING INFORMATION" section of this document. If the solution given to any of the problems listed below is to un-install the driver, follow the un-installation instructions outlined above in the section "UN-INSTALLING THE SOFTWARE". Issue: The system does not operate reliably or fails to boot when the driver is installed. Solution: Un-install the driver. Issue: One or more of the IDE/ATAPI drives on the system fail to perform correctly and/or is not recognized by the driver. Solution: Ensure that devices on the system are connected according to the manufacturers' documentation. If the system still fails to operate reliably, Un-install the driver. Issue: The CD-ROM drive fails to perform correctly after the driver has been installed (e.g. audio CD-ROMs or advanced CD-ROM applications fail to perform correctly). Solution: Un-install the driver. Issue: The driver is not compatible with EZ-Drive* floppy boot protection option. Solution: If EZ-Drive is installed on the boot drive, the floppy boot protection option must be disabled prior to installing the PIIX Bus Master IDE Driver for Windows NT. If, for any reason, the floppy boot protection cannot be disabled, the driver should not be installed. Issue: The driver does not support the following CD-ROM drives: Gallant GCD-R542B Toshiba XM-5302B Wearnes CDD-220 Wearnes CDD-620 Wearnes CDD-820 Solution: Do not install the driver in configurations equipped with these CD-ROM drives. Issue: The driver does not support the following fixed disk drives: Conner CFA850A Maxtor 71626A Maxtor 71260AT Solution: Do not install the driver in configurations equipped with these fixed disk drives. Issue: The driver does not support the following types of ATAPI devices: Tape drives Writeable CD drives Cartridge drives Changer CD drives Solution: Do not install the driver in configurations equipped with these types of devices. **************************************************************************** * 9c. RELEASE TESTING INFORMATION * **************************************************************************** This section contains information on how the driver was tested, including a list of storage devices used in testing. If any problems are encountered running the driver with devices listed below, refer to the "RELEASE-SPECIFIC TROUBLESHOOTING INFORMATION" section above for more detailed information. The following fixed disk drives were tested with the PIIX Bus Master IDE Driver: Conner*: CFA540A CFA1275A CFS425A CFS850A CFS1275A IBM*: DALA-3540 DALA-31080 Maxtor*: 7540AV 71626AP Quantum*: FB540A FB640A FB1080A FB1280A LPS270A TRB420A TRB850A Seagate*: ST5660A ST5850A ST51080A ST31220A ST31270A ST32140A Western Digital*: AC2420 AC2510 AC2700 AC2850 AC31000 AC31600 AC21000 The following ATAPI CD-ROM drives were tested with the PIIX Bus Master IDE Driver: Hitachi*: CDR-7930 CDR-8130 Mitsumi*: FX400 FX600S FX600T FX810T FX120T NEC*: CDR271 CDR272 CDR273 CDR1300A CDR1400A Panasonic*: CR581 CD-574B CR-583-B Sanyo*: CRD-S54P Sony*: CDU55E CDU76E CDU77E CDU311-GI TEAC*: CD44E CD56E Toshiba*: XM5302B XM5602B - Firmware Rev 1156 device passed - Firmware Rev 826 device failed XM5702 The following ATAPI Iomega ZIP drives were tested with the PIIX Bus Master IDE Driver: IOMEGA*: ATAPI-ZIP 100 **************************************************************************** * 8d. CHANGES INCLUDED IN THE v1.70.1 RELEASE * **************************************************************************** This section describes the changes between the curren version, v1.70.1 and the previous version of the driver, v1.69. The changes that were made to the driver include: 1. Added the support for the Intel(R) 82371AB (PIIX4) PCI Bus Master IDE controller. **************************************************************************** Intel is making no claims of usability, efficacy or warranty. The SOFTWARE USE AND DISTRIBUTION LICENSE AGREEMENT completely defines the license and use of the PIIX Bus Master IDE Driver. **************************************************************************** Information in this document is provided in connection with Intel(R) products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document. 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