Microsoft® Small Business Server 2000 Service Pack 1

Published July 2002

© 2002 Microsoft Corporation. All Rights Reserved.

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What’s in Small Business Server 2000 Service Pack 1?

Microsoft® Small Business Server 2000 Service Pack 1 delivers a collection of updates
that address security and support issues discovered since the product first became
available in April 2001.

The following discs are included with this service pack.

Note  Service Pack 1 can also be downloaded from the Web. The Web version of Service
Pack 1 includes Windows 2000 Service Pack 3, Exchange 2000 Service Pack 3, and Small
Business Server 2000 updates. For information on how to download the additional service
packs, see “Installing Additional Service Packs” later in this document. To obtain Outlook 2002,
you must order the Service Pack 1 CDs. For information on how to
order the CDs, see the Small Business Server Web site at:
http://www.microsoft.com/sbserver

 Major Components Updated in This Release

• Windows 2000 Service Pack 3. This service pack addresses known security
  fixes for the Windows 2000 operating system. If the service pack is not already
  installed, you will be prompted to install it during Small Business Server
  Service Pack 1 Setup. Windows 2000 Service Pack 3 is also copied to the server
  computer, making it available for deployment to client computers running
  Windows 2000 Professional. The first time users log on, they are prompted to
  install the service pack in attended mode. For more information, see the
  Windows 2000 Web site at:
  http://www.microsoft.com/windows
  
  
• Exchange 2000 Service Pack 3. If Exchange 2000 Server is installed on the
  Small Business Server 2000 computer, you must also install Exchange 2000
  Service Pack 3. If it is not already installed, you will be prompted to do so during
  Small Business Server Service Pack 1 Setup. This service pack addresses known
  security fixes for Exchange 2000 Server, including QFE Q32046. For more
  information about the service pack, see Microsoft Knowledge Base article
  “XGEN: List of Bugs Fixed by Exchange 2000 Server Service Packs” at:
  http://support.microsoft.com/default.aspx?scid=kb;en-us;Q311456
  
  
• Microsoft Outlook. When installing Service Pack 1, you are given the option
  of installing Outlook 2002 on the server computer in administrative mode,
  making it available for deployment to your client computers by using the Set Up
  Computer Wizard.

  Outlook 2002 contains security improvements designed to protect your network
  from e-mail virus and worm attacks. It also blocks access to certain file types that
  could spread a malicious program, allows you to specify whether you trust the
  source of incoming messages, and enables you to encrypt sensitive information.

  Note  The Web download version of Service Pack 1 does not include Outlook 2002.
  You must order the Service Pack 1 CDs to obtain Outlook 2002. For information on
  how to order the CDs, see the Small Business Server Web site at:
  http://www.microsoft.com/sbserver

Other Updates

• Small Business Server Updates.  To address security and support issues, the
  following bug fixes have been made to Small Business Server:
• VPN clients are able to browse the network and connect to a network shared
  folder.
  
  
• Client computers running Windows 2000 Professional and Windows XP
  can view Network Neighborhood.
  
  
• The ASPEnableParentPaths setting for Internet Information Services (IIS) is
  turned off.
  
  
• The RestrictAnonymous registry key value is now set to “1”.
  
  
• The chance of POP3 data loss when there are more than 14 mailboxes has
  been eliminated.
  
  
• Client Setup file contention with multiple users has been corrected.

• Additional Service Packs. SQL Server 2000 Service Pack 2 and ISA Server 2000
  Service Pack 1 are included on the Additional Service Packs disc. It is recommended
  that you install these service packs to take advantage of their built-in security-related features.

  Note  The Web download version of Service Pack 1 does not include the Additional
  Service Packs disc. For information on how to download these service packs, see
  “Installing Additional Service Packs” later in this document.

• Documentation. This release includes several new white papers that provide
  additional information about deploying, installing, backing up, and managing your
  Small Business Server network. The following white papers can be found on CD1
  in the \Whtpaprs folder:
• “Small Business Server 2000: The Top 10 Things You Should Know”
  
  
• “Small Business Server 2000 Internet Connectivity”
  
  
• “Adding a Server to Your Small Business Server 2000 Network”
  
  
• “Backup and Recovery for Small Business Server 2000”
  
  
• “Remote Management and Monitoring for Small Business Server 2000”
  
  
• “Connecting a Remote Office to a Small Business Server 2000 Network”
  
  
• “Using Small Business Server 2000 with Terminal Services in Application
  Server Mode”
  
  
• “Small Business Server 2000 Deployment Scenarios”

Note  The Web download version of Service Pack 1 does not include the white
papers. These white papers can be downloaded from the Small Business Server
Web site at:
http://www.microsoft.com/sbserver

Additionally, a number of security-related topics have been added to Help. To
quickly access these topics, click Start, point to Programs, point to Microsoft Small
Business Server, and then click Online Help. The security-related topics can be
found under the Security Best Practices heading.

The following topics are addressed in this section:

• Installing Service Packs. Product updates are distributed in service packs. You
  should be aware of the current service packs available and regularly update
  your server.
  
  
• Installing Microsoft Outlook 2002. Outlook 2002 contains security improvements
  designed to protect your Small Business Server network from e-mail virus or
  worm attacks.
  
  
• Using an Anti-Virus Solution. To adequately protect your Small Business Server
  network from computer virus infection, implement an anti-virus solution that
  adequately defends the network perimeter, Exchange Server, additional servers,
  and remote and local client computers.
  
  
• Managing Backups. Establishing a backup and recovery plan enables you to
  protect your data. With the proper backups, you can restore your system to its pre-
  backup state in a few hours at a relatively low cost, even after the total loss of
  the server.
  
  
• Using a Firewall. One of the first steps in creating a secure network environment
  is to establish a firewall. Small Business Server 2000 uses ISA Server 2000 to
  address Internet security issues common to most small businesses.
  
  
• Granting Access Permissions. Users should be granted only the access permissions
  necessary to perform their jobs. This will help prevent accidental administrative
  errors.
  
  
• Configuring Password Policies. Ensuring that user accounts have strong
  passwords adds protection to Small Business Server.
  
  
• Limiting Mailbox Sizes. Administrators might want to limit mailbox size to
  save disk space on the server, monitor disk space usage, and prevent individual
  users from using too much disk space on the server.
  
  
• Updating Your Software. Installing updates—known as fixes, patches,
  service packs, and security roll-up packages—improves your ability to
  protect your computer and data.
  
  
• Using Security Tools. Become familiar with the tools and strategies you
  can use to keep your server secure.

Installing Small Business Server 2000 Service Pack 1 from CDs

It is strongly recommended that you install Small Business Server 2000
Service Pack 1 by following these steps.

1. Insert Disc 1 into your CD-ROM drive. Small Business Server 2000
   Service Pack 1 Setup starts.

   Note  Service Pack 1 requires 5 MB of space on the drive containing the
   Program Files folder, and 125 MB of space on the drive containing the
   ClientApps folder. If you choose to install Outlook 2002, you need an additional
   590 MB of space on the drive containing the ClientApps folder.

2. If Windows 2000 Service Pack 3 is not installed, a message appears, prompting
   you to install it. Click OK, and then follow the on-screen instructions.

   After the computer restarts, Setup continues.

3. If Exchange 2000 Server is installed but Exchange 2000 Service Pack 3 is not,
   a message appears, prompting you to install the service pack. Click OK, and
   then follow the on-screen instructions.

   After the computer restarts, Setup continues.

4. Follow the on-screen instructions to complete Small Business Server 2000
   Service Pack 1 Setup.

Installing Small Business Server 2000 Service Pack 1 from the Web

If you do not have the Setup CDs, you can download Small Business Server
Service Pack 1 from the Web.

Important  The Web version of Service Pack 1 includes Windows 2000
Service Pack 3, Exchange 2000 Service Pack 3, and Small Business Server 2000
updates. For information on how to download the additional service packs, see
“Installing Additional Service Packs” later in this document. To obtain Outlook 2002,
you must order the Service Pack 1 CDs. For information on how to order the CDs,
see the Small Business Server Web site at:
http://www.microsoft.com/sbserver

To download and install Small Business Server 2000 Service Pack 1 from the Web

1. Download Small Business Server 2000 Service Pack 1 and save the file (Sbssp1.exe) to your Small Business Server computer. It is not recommended that you select the option to run the file from the current location.

   To locate this file, go to the Small Business Server download site at:
   http://www.microsoft.com/sbserver/downloads

   Note  Before downloading Service Pack 1, make sure that you have 300 MB of free disk space for the service pack download, at least 300 MB of space available on the drive containing the Program Files folder, 125 MB of space on the drive containing the ClientApps folder, and 350 MB of space for extracting temporary Exchange 2000 SP3 files.

2. Run Sbssp1.exe and extract it to systemroot\Program Files\Microsoft Small Business Server SP1.
   1. When the file extraction dialog box appears, click Browse, and then create the Microsoft Small Business Server SP1 folder in the Program Files folder. If you extract the file to a different location, Setup creates the Microsoft Small Business Server SP1 folder in Program Files and then copies the files to this folder. Click Unzip to extract the service pack files.
   2. Click OK on the dialog box that informs you that the files have been extracted, and then click Close on the file extraction dialog box.
3. Run systemroot\Program Files\Microsoft Small Business Server SP1\SP1setup.exe.
4. If Windows 2000 Service Pack 3 is not installed, a message appears, prompting you to install it. Click OK, and then follow the on-screen instructions. After the computer restarts, Small Business Server 2000 SP1 Setup continues.
5. If Exchange 2000 Server is installed, but Exchange 2000 SP 3 is not, a message appears, prompting you to install the service pack. Click OK.
   1. When the file extraction dialog box appears, click Browse, and then create a temporary folder in which to extract the Setup files.
      
      
   2. After extracting the Setup files, click OK on the dialog box that informs you of the successful extraction, and then click Close on the file extraction dialog box.
      
      
   3. Run <Folder>\Server\Setup\I386\Update.exe, where <Folder> is the name of the temporary folder you created in Step 1.
      
      
   4. Follow the on-screen instructions. The computer restarts following the installation of Exchange 2000 SP3, and then Small Business Server 2000 SP1 Setup continues.

   Important  If the server computer does not automatically restart after you have installed Exchange 2000 SP3, you must restart it manually. After the computer restarts, Small Business Server 2000 SP1 Setup continues.

   Note  After Exchange 2000 Service Pack 3 is installed, you can delete the temporary folder to free up disk space.

6. Follow the on-screen instructions to complete Small Business Server 2000 SP1 Setup.

Installing Additional Service Packs

After installing Small Business Server Service Pack 1, it is recommended that
you apply SQL Server 2000 Service Pack 2 and ISA Server 2000 Service Pack 1
if you are running these applications.

To install additional service packs from the CD

1. Insert the Additional Service Packs disc into your CD-ROM drive.
   
   
2. Click Start, and then click Run.
   
   
3. Type the path to the service pack installation file.
   • For SQL Server 2000 Service Pack 2, type <Drive>:\SQL2000_SP2\Setup.bat
     
     
   • For ISA Server 2000 Service Pack 1, type <Drive>:\ISA30_SP1\ISASP1.exe
     where <Drive> is the letter of your CD-ROM drive.
4. Follow the on-screen instructions.

To install additional service packs from the Web

• For SQL Server 2000 Service Pack 2, go to:

  http://www.microsoft.com/sql/downloads

• For ISA Server 2000 Service Pack 1, go to:

  http://www.microsoft.com/isaserver/downloads

Adding Outlook 2002 After Installing the Web Version of Service Pack 1

If you want to add Outlook 2002 after installing Service Pack 1 from the Web,
you must do so using the Small Business Server 2000 Service Pack 1 Setup CDs.
For information on how to order the CDs, see the Small Business Server Web site at:
http://www.microsoft.com/sbserver

Reinstalling Service Pack 1

If you need to reinstall Service Pack 1, run SP1Setup.exe from the Program Files\Microsoft
Small Business Server SP1 folder on your Small Business Server 2000 computer.

Updating Your Small Business Server 2000 Client Computers

During Setup, Windows 2000 Service Pack 3 is copied to the server computer, making
it available for deployment to client computers. If you are installing from CDs, you
can also choose to copy Outlook 2002 to the server computer. When
Small Business Server 2000 Service Pack 1 is installed from the Web, Outlook 2002
is not included.

Deploying Windows 2000 Service Pack 3 on Client Computers Running Windows 2000 Professional

After installing Small Business Server Service Pack 1, users are prompted to install
Windows 2000 Service Pack 3 in attended mode the first time they log on to a client
computer. For more information, see the Windows 2000 Web site at:
http://www.microsoft.com/windows

Deploying Outlook 2002

For existing client computers, it is highly recommended that you deploy Outlook 2002.
For more information, see “Adding Software to Existing Client Computers” in
Small Business Server 2000 Help. To view Help, click Start, point to Programs,
point to Microsoft Small Business Server, and then click Online Help.

For new client computers, Outlook 2002 is installed by default using the
Set Up Computer Wizard.

Release Notes

Restart the Server Computer Manually if it Does Not Restart After
Installing Service Pack Components

The server computer should automatically restart following the installation of each
service pack in this update. If it fails to do so, you must restart it manually.
After the computer restarts, Setup will continue.

Configure Outlook 2002 to Enable Faxing

After installing the Small Business Server 2000 Shared Fax Service on a client
computer, configure Outlook 2002 to enable fax functionality.

To enable faxing

1. Start Outlook on the client computer.
   
   
2. On the Tools menu, click E-mail Accounts.
   
   
3. Under E-mail, select View or change existing e-mail accounts, and then click Next.
   
   
4. Click Add, and then select Additional Server Types.
   
   
5. Select Microsoft Shared Fax Mail Transport, and then click Next to add the service.
   
   
6. Click OK to acknowledge that the service is added.
   
   
7. Click Finish to close the E-mail Accounts dialog box.
   
   
8. On the File menu, click Exit.

When you restart Outlook, Shared Fax Mail Transport will be installed.

Client Computers Running Windows 9x or Windows NT Workstation
4.0 Should Install the Latest Version of Internet Explorer or the
Latest Service Pack

If you want to apply the latest security fixes and updates to client computers running
Windows 9x or Windows NT Workstation 4.0, it is recommended that you go to the
Windows Update Web site at http://windowsupdate.microsoft.com to download the
latest version of Internet Explorer or the latest service pack.

If you upgrade a Windows 2000 computer to Service Pack 3, Internet Explorer will
be updated to version 5.01 with Service Pack 3.

To Enable Windows Update on Computers Running Windows XP
Professional, Configure Internet Explorer to Use HTTP 1.1 with Proxy
Connections

If you cannot connect to the Microsoft Windows Update Web site (at
http://windowsupdate.microsoft.com) from a computer running Windows XP Professional
using a Web proxy, you might need to change your Internet settings.

To enable Windows Update on computers running Windows XP Professional

1. Open Internet Explorer.
   
   
2. On the Tools menu, click Internet Options.
   
   
3. Click the Advanced tab.
   
   
4. Under Settings, select Use HTTP 1.1 through proxy connections, and then
   click OK.
   
   
5. Quit and then restart Internet Explorer.

Note This is not an issue with computers running Windows XP Service Pack 1.

For more information, see Knowledge Base article Q312955 at:
http://support.microsoft.com/support/kb/articles/Q312/9/55.asp