Microsoft Product Support Reporting Tool v5.18.2 - Directory Services Specialty ========================================================================================== You may install and use an unlimited number of copies of MPSReports.exe solely for the purpose of gathering system information necessary for Microsoft Product Support Services to provide you with technical support services requested by you. All other purposes are not supported by Microsoft. PURPOSE: ======== The MPS Reporting Tool is utilized to gather detailed information regarding a systems current configuration. The data collected will assist the Microsoft Support Professional with fault isolation. The reporting tool DOES NOT make any registry changes or modifications to the operating system. Please see the section for PACKAGE CONTENTS and DIRECTORY STRUCTURE for details on what is copied to the system and what directories are made. USAGE: ====== This package supports Windows 2000, Windows XP, and Windows 2003. On execution of the package the product type is detected to determine which commands will be utilized to collect information. NOTES: ====== Average completion times for the MPS Reporting Tool MODE 1 are in the range of 5 to 15 minutes. If for some reason the data collection process is not completing try running the tool during non-peak usage times. MODE 2: FULL of the reporting tool should only be run during non-peak usage times or on systems that are not under heavy load. It is required that the currently logged on user have Administrative rights in order to allow for proper operations of the MPS Reporting Tool. If you have any questions regarding the usage or operations of the MPS Reporting Tool consult with the Microsoft Support Professional you are working with. PACKAGE CONTENTS: ================= MPSRpt.vbs - - Command script used to create all the reports DUMPEL.EXE - - Resource Kit utility to dump the event logs to a text file DCDIAG.EXE - - Utility provided with Windows 2000 in the Support directory to collect Domain Control Information. DCDIAG2K3.EXE - 5.2.3790.107 - Utility provided with Windows 2000 in the Support directory to collect Domain Control Information. FULL.BAT - Batch file to execute the tool in Full Mode GPRESULT.EXE - 5.0.2184.1 - Resource Kit utility used to gather applied Group Policy Information. GPRES2K3.EXE - 5.2.3790.0 - Windows XP utility used to gather applied Group Policy Information. GPOTOOL.EXE - 6.0.4000.0 - Resource Kit utility used to check consistency of Group Policy data across domain controllers. LITE.BAT - Batch file to execute the tool in Lite Mode NETDIAG.EXE - 5.0.2195.6614 - Utility provided with Windows 2000 in the Support directory to collect Network Information. NETDIAXP.EXE - 5.1.2600.0 - NETDIAG utility for Windows XP used to collect Network Information. NETDIA2K3.EXE - 5.2.3790.0 - NETDIAG utility for Windows 2003 used to collect Network Information. NETWRKINFO.BAT - - Batch file which collects additional network statistic information. NETDOM.EXE - 5.2.3790.0 - Support Tool used for collecting FSMO Role holder information. NTFRSUTL.EXE - 5.2.3790.0 - Diagnostic utility for the File Replication Service. REPADMIN.EXE - 5.0.2195.5080 - Utility used for gathering AD Replication status information. SECTEMPL.BAT - - Batch file used to create AppliedSecTempl.txt file. SHOWPRIV.EXE - - Resource Kit utility used to collect user right information. SUBINACL.EXE - - Resource Kit utility used to collect permissions. TSTST.EXE - 5.1.2496.0 - Terminal Services diagnostic utility. USERRIGHTS.BAT - - Batch file used to automate the collection of user rights utilizing the SHOWPRIV.EXE utility. Readme.txt - - This file DIRECTORY STRUCTURE: ==================== %SystemRoot%\MPSReports---| |-- DirSvc --| |-- Bin |-- Logs --| | |-- Cab | |--Logs.1--| (Logs.1 to Logs.5 contain data from previous executions | |-- Cab of the MPSReports utility. You will only have these | folders if you have executed the tool multiple times. ) |--Logs.2--| | |-- Cab | |--Logs.3--| | |-- Cab | |--Logs.4--| | |-- Cab | |--Logs.5--| |-- Cab ADDITIONAL INFORMATION: ======================= A CAB file will be generated for your convenience in the %systemroot%\MPSReports\DirSvc\Logs\Cab directory called %COMPUTERNAME%_MPSReports_DirSvc.CAB. The CAB file will contain the reports generated by the MPS Reporting Tool. Please send the cab file to the Microsoft Support Professional who is working on your support incident. WHAT DOES IT DO? ================ The batch file creates a variety of reports in the %SYSTEMROOT%\MPSReports\DirSvc\Logs directory. To execute in Full mode run the following command: MPSRPT_DirSvc.EXE /C:"FULL.BAT" To execute in Lite mode run the following command: MPSRPT_DirSvc.EXE /C:"LITE.BAT" Both = Reports generated in both Full and Lite Mode. Lite = Report is only generated in Lite Mode. Full = Report is only generated in Full Mode. %ComputerName%_application.txt Full: Text output of the Application Event Log. %ComputerName%_security.txt Full: Text output of the Security Event Log. %ComputerName%_system.txt Full: Text output of the System Event Log. %ComputerName%_FRS.txt Full: Text output of the File Replication Event Log. %ComputerName%_DS.txt Full: Text output of the Directory Service Event Log. %ComputerName%_AppEvent.evt BOTH: EVT output of the Application Event Log. %ComputerName%_SecEvent.evt BOTH: EVT output of the Security Event Log. %ComputerName%_SysEvent.evt BOTH: EVT output of the System Event Log. %ComputerName%_NTFRS.evt BOTH: EVT output of the File Replication Event Log. %ComputerName%_NTDS.evt BOTH: EVT output of the Directory Service Event Log. %ComputerName%_DNSEvent.evt BOTH: EVT output of the DNS Event Log. %ComputerName%_winmsd.nfo BOTH: System Information Report generated by msinfo32.exe %ComputerName%_GPRESULT.TXT BOTH: Applied Group Policy Information %ComputerName%_GPOTOOL.TXT BOTH: Group Policy consistency check %ComputerName%_NETDIAG.TXT BOTH: Network Diagnostic Information %ComputerName%_DCDIAG.TXT BOTH: Domain controller diagnostic Information %ComputerName%_TSTST.TXT BOTH: Terminal Services diagnostic Information %ComputerName%_REGENTRIES.TXT BOTH: Key registry entries %ComputerName%_DSMisc.TXT BOTH: Membership of the Pre-Windows 2000 Compatible Access group and the Directory Service Functional Levels Reports generated by either copying the files, using the type command, or NET.EXE ================================================================================= %ComputerName%_DCPROMO.LOG Both: Debug log of the Domain Controller promotion progress %ComputerName%_DCPROMOUI.LOG Both: Debug log of the Domain Controller promotion progress %ComputerName%_NetSetup.Log Both: Log file of Domain Joins and Unjoins %ComputerName%_AppliedSecTempl.txt Both: Security templates applied from Group Policy %ComputerName%_NetShare.txt Both: Network shares on the computer %ComputerName%_NetAccounts.txt Both: Network role and membership %ComputerName%_NetConfigWks.txt Both: Computer naming information %ComputerName%_NI.txt Both: Network configuration and statistics %ComputerName%_PROGRESS.TXT Both: MPS Reporting Progress log. %ComputerName%_repadmin.txt Both: Repadmin output collected from DCs Diagnostic Logs collected from the computer if they exist ========================================================= %ComputerName%_netlogon.log %ComputerName%_userenv.log %ComputerName%_winlogon.log